Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Orders are processed within 1–3 business days. Standard US shipping takes 5–7 business days. Expedited options are available at checkout.

Do you offer free shipping?

Yes! We offer free standard shipping on all US orders over $75.

Do you ship internationally?

Not yet — we currently ship within the United States only. International shipping is coming soon!

Products & Materials

What materials do you use?

All of our products are made from natural materials including 100% pure beeswax, dried botanicals, organic textiles, and reclaimed wood. We never use plastic or synthetic materials.

Are your candles scented?

Our beeswax candles carry a subtle natural honey scent from the beeswax itself. We do not add synthetic fragrances. Some candles include natural botanicals like dried herbs or cloves that add a gentle aroma.

Are your products safe for children and pets?

Our products are made from natural materials, but as with all candles and small decorative items, please keep them out of reach of children and pets. Never leave a burning candle unattended.

Care & Longevity

How do I care for my beeswax candle?

Trim the wick to ¼" before each burn. Burn for at least 1 hour on first use to prevent tunneling. Store in a cool, dry place away from direct sunlight.

How do I care for dried botanical pieces?

Keep out of direct sunlight and away from moisture to preserve color and shape. Gently dust with a soft brush or low-heat hair dryer on cool setting.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for unused items in original condition. Please visit our Shipping & Returns page for full details.

Still have questions?

We’d love to hear from you. Reach out at our contact page and we’ll get back to you within 1–2 business days.